Samir Ben Ali | Personal Website

About Me

SAMIR BEN ALI
Doha | +974 6691 5703 | soaba.tn@gmail.com | samirbenali.com

Experienced in ERP project implementation, specializing in Microsoft Dynamics NAV/BC 365. Skilled in user training, cross-functional collaboration, and seamless project execution from requirements to post-implementation support. Proficient in data mapping and optimizing ERP business processes.

Currently developing Microsoft Power Apps applications to create efficient, low-code business solutions. Integrating with Dataverse, Power Automate, and other Microsoft Azure tools, as well as third-party systems using APIs, to enhance workflow automation and user experience.

Curriculum Vitae

Experience

ERP AND IT SPECIALIST (FEB 2014 - JAN 2023)
- Successfully deployed Odoo ERP on a VPS Linux server using Docker, and configured HTTPS and DNS settings to publish the service with subdomain name.
- Participated in every aspect of the implementation from analyzing the customer’s business requirements to configuring the Dynamics Business Central 365 /NAV application.
- Identified modifications, enhancements, reporting, conversion, customization requirements, and interface requirements and corrected issues.
- Participated in designing, coding, unit testing, building, deploying, and supporting application software.
- Collaborated with client members to handle the Finance master data setups including chart of accounts, accounting group and user permissions.
- Trained operations staff on purchase, sales, inventory, and manufacturing modules of Dynamics BC.
- Solved all ERP related issues in inventory, sales, purchasing, and manufacturing.
- Provided onsite customer training for software users.
- Successfully hosted and managed multiple WordPress sites, including domain reservation, email setup, MySQL database management, FTP server configuration, and SSL certification.
IT RESPONSIBLE (JUN 2011 - FEB 2013)
- Technical Support: Offered comprehensive IT support, delivering technical assistance and troubleshooting to resolve hardware, software, network, and system issues.
- System Upgrades: Led the upgrade and improvement of the Sage 100 business software system, enhancing communication and post-sales service quality.
- Sage 100 Expertise: Provided both technical and functional support for Sage 100.
- Reporting & Analysis: Conducted detailed reporting and analysis of daily activities in Sage 100 to optimize business processes.

Education

MASTER OF IT SECURITY (2014)
An advanced program focused on developing expertise in safeguarding IT systems, encompassing cybersecurity techniques, audit management, and database security.
BACHELOR OF INFORMATION TECHNOLOGY (2006)
A comprehensive program providing in-depth knowledge and practical skills in IT, including systems analysis, software development, database, and cybersecurity.

Skills

Technical Skills

Microsoft Power Apps Development
ERP Customization (Dynamics NAV/BC 365, Odoo)
Business Intelligence (Power BI)
System Automation & Scripting
Data Security & Cybersecurity
Cloud Integration (Azure)

Functional Skills

Business Process Mapping & Reengineering
Requirements Gathering & Analysis
User Training & Support
System Configuration & Customization
Change Management

Soft Skills

Problem-Solving & Analytical Thinking
Effective Communication
Adaptability & Flexibility
Collaboration & Teamwork

Accomplishments

BUSINESS FIELD: Wholesale, Manufacturing
REFERENCES: Tunisia: LSAT Group, Actelo, Tunicom, Uniphar, Taysir Tech, Techzone, Fruit de Bonte, Kawafel Al Khayr - Qatar: Etihad Steel Factory.
ERP Implementation: Participated in overall implementation, project results, post Go-live activities, troubleshooting, problem-solving, SQL Report Builders reports, continuous improvement, upgrades, and system support for end users.
Project Management: Applied project management practices and coordinated all efforts of ERP implementation to support project objectives.
Business Analysis: Analyzed business process flow and developed business requirements.
Training & Supervision: Trained, supervised, mentored, and reviewed the work of all ERP users.

Languages

Arabic: Mother tongue
French: Conversational
English: Conversational

Services

ERP Implementation & Customization

I specialize in implementing and customizing ERP systems like Microsoft Dynamics NAV/BC 365 and Odoo. From requirements gathering to post-implementation support, I ensure seamless integration and optimization of business processes.

Microsoft Power Apps Development

I design and develop low-code business solutions using Microsoft Power Apps. These applications integrate seamlessly with Dataverse, Power Automate, and other Microsoft Azure tools to automate workflows and enhance productivity.

Business Process Optimization

I analyze and reengineer business processes to improve efficiency and reduce costs. Using tools like Power BI, I provide data-driven insights to help businesses make informed decisions.

IT Consulting & Support

I offer comprehensive IT consulting and technical support, including system upgrades, troubleshooting, and cybersecurity measures to ensure your IT infrastructure runs smoothly and securely.

Data Migration & Management

I assist businesses in migrating and managing their data effectively, ensuring minimal downtime and data integrity during transitions to new systems or platforms.

User Training & Change Management

I provide tailored training programs for ERP systems and other software tools, ensuring smooth adoption and effective use by your team. I also support change management to help organizations adapt to new technologies.